Change Communication   Long-term success is only possible if your organisation responds actively to change. We advise and assist you, from developing a strategy and improving your organisational structures through to fostering the right culture. > more   Mediation   When disputes arise, everyone tends to see their own side of the issue, and no one else’s. An amicable solution often seems a long way off, and conflicting interests irreconcilable. The conflict is in danger of escalating. As impartial outsiders, we get everyone to sit down around a table and talk. We show them how to work towards an outcome acceptable to all parties. > more   Social Media   The Internet and, in particular, social media are in the process of fundamentally changing the rules of communication. The boundaries between private and mass communication are becoming increasingly blurred in social networks. These digital discussions offer up huge potential for businesses, politics, and society. > more   Facilitation   Want to work with multiple stakeholders on a topic, and achieve results with all those involved? Our moderators are specialists in your field, and are skilled in a wide range of moderation techniques for groups both large and small. > more   Online Participation   Want to exploit the potential offered by modern communications media to shape participative processes? We have been integrating technological innovations into participative processes for more than 10 years, enabling our clients to tie in more participants and activate geographically dispersed knowledge so as to increase both the quality and the attractiveness of participative experiences. We know that the very latest in participation thrives on the seamless combination of direct interaction and online procedures. > more   Dialogue   Classic public relations and marketing channels disseminate your messages and offer your target groups means of providing feedback. A dialogue process creates transparency and provides an opportunity to find solutions that add value for all participants. > more   Process Consulting   You have your sights set on a specific goal – and wish to achieve that goal as quickly and effectively as possible? But the devil is frequently in the detail. A lack of support, or of clearly defined procedures, may hamper your progress. With a broad range of expertise, we analyse, optimise, and manage complex processes for businesses and other organisations. > more   Networks   You have an idea, but lack the partners to get it off the ground? You want to initiate change and are looking for allies? IFOK is here to help you. Over the years, we have established and nurtured networks in numerous projects in a variety of sectors. The result is a rich tapestry of contacts, opening up avenues into politics, business and society as a whole. > more   Energy   For an energy company, the planning of a new coal-fired power station is a difficult undertaking. There is often resistance within the region to the project and the company's relationship with its stakeholders is at risk. In a situation such as this, we set up a power station forum that brings critics and supporters to the discussion table. > more   Digital Communication   Digitalisation has fundamentally changed several rules of communication. Technology has made completely new forms of communication possible and reveals new ones every day. We help our customers in business, politics, and society to navigate this changing environment with confidence. > more   Public Relations   What issue can you leverage to achieve your goals? How can you best reach your target group? IFOK provides you with support for targeted-oriented, effective PR work. Our expertise and understanding of communication are the key to your success. We find the right message and the right medium for every target group, and have good media contacts throughout Germany. > more   Participation   “Tell me and I will forget; show me and I may remember; involve me and I'll understand” – this age-old piece of wisdom is as true now as ever. Successful social change is only possible if all institutions and stakeholder groups relevant for the process are integrated – and understand what is required and what their role is. > more   Events   Looking for a professional framework for constructive discussions? Planning an event that should awaken emotions? Hoping for a positive response – from participants and the media? As an experienced event manager, IFOK offers you the right format. > more   Employment   Want to optimise the processes in your company or institution? Looking for the right partner to help your company implement changes? We show companies and their employees how they can deal with ever more rapid changes on the job market. We also advise government and business on how to change legal and economic conditions to create more employment. > more   Ideas Factory   A process always begins with an idea. In our ideas factory, our consultants fashion tailor-made projects that contribute to your sustained success and which enable others to really “experience” the political and business issues important to you. > more   Education   Society and politicians are increasingly demanding greater social commitment from business. Companies are also realising that they must invest in education to win talent. Changing social conditions will require new concepts and locations for learning and new educational alliances. We advise institutions and companies on how they can successfully invest in education. > more   Mobility   Mobility is becoming increasingly important. Rail and air travel as well as private transport have to become more flexible and better coordinated in order to meet future needs. We are experts in large transport projects, some of while are highly controversial. > more   Strategy   Which decisions make sense today and make a profit tomorrow? What knowledge do you need to reach your next goal? We help you to find the answers to your key questions. We draw up future scenarios and advise you on the right strategies. > more   Sustainability   Sustainability has now become a familiar concept even to the wider public. We provide support for the strategic implementation of sustainability projects with the aim of making life in Germany ecologically sound, socially just, and economically strong, both today and in the future. > more   Environment   Are you looking for experts for national and international stakeholder dialogues? We know how environment policy institutions work and how they reach decisions. Our core consultancy fields are nature conservation, regional planning, water, energy efficiency, and climate protection. > more